Terms & Conditions

Delivery

All orders are usually dispatched within a week but may take longer at busier times, please contact me for estimated times. Priority orders can be taken please note an extra charge will be added.

Delivery cost for all items is of £6.95 by Special Delivery Royal Mail. Free under £50.

Returns

If you are not completely satisfied with your order please return within 10 days of receipt in all original packaging by Special Delivery. Returns after 10 days will not be accepted.
We will refund the total of your order excluding postage within 30 days. Refunds are not given to worn items, earrings or bespoke designs.

Payments

We accept payments via Paypal or Cheque.
Cheques are to be made payable to J.E. Ralls and sent to:
22 Lymebourne Park
Sidmouth
Devon
EX10 9HZ

No personal details or bank details are forwarded to other parties.